gucci client advisor jersey city

Some clients can be difficult, but you encounter all sorts of people while working as a customer service representative. The constant change of policies could affect work rhythm. Mexico City, CDMX, MX. But youre already thinking about quitting. - Immerse yourself in the Gucci universe by booking a phone appointment. social responsibility, services, promotions and marketing trends; stock availability, order inquiries, returns, exchanges and shipping information; Act as a generalist to clients and prospects regarding fashion trends, providing styling recommendations based on clients individual needs; Manage customer cases providing support and information regarding eCommerce products. For watch repairs, please also include your watch warranty card. This rating reflects the overall rating of Gucci and is not affected by filters. Laid back job Set daily tasks. Shift Scheduling More details on this are provided in our, You are now signed up for the Gucci newsletter as. A community of people united by the same passion: breaking new ground in the fashion world and . Updated December 22, 2022 What is the average salary of Gucci Client Advisor? GUCCI Client Advisor -Saks American Dream; GUCCI Client Advisor -Saks American Dream Gucci - Regular East Rutherford - United States of America. Having problems? We are looking for people with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. View job description, responsibilities and qualifications. He loves that. What's In A Name? Apply to Client Advisor, Brand Ambassador, Store Director and more! Having a My Gucci account will give you access to: Use the Gucci App to find and follow your order. Gucci America, Inc. Corporate Profile | Brands, Media Spend https://www.loeb.com/en/insights/publications/2018/09/whats-in-a-name-some-issues-to-consider-before-t__. - The option to chat will become active during these hours once an advisor is available. Invalid email and/or password. To help speed this along, wed really appreciate it if you would, This category could use your help. The kpis and expectations are pretty high. For any request of assistance (for watches please see the section below), you can refer to: the Gucci boutique or the Gucci-authorized retailer where the product has been purchased; any other Gucci boutique; our Client Services at: tel. 3+ years of luxury fashion sales experience preferably in a similar role or customer service setting; Proven ability to drive and exceed individual and store results; Proven ability to build lasting relationships with customers and colleagues; Excellent communicate skills, both oral and written, and the ability to handle multiple tasks simultaneously; Strong organization and follow-up skills are essential; Candidate should be team-focused with a desire to collaborate effectively; Ability to work in a fast moving and dynamic environment; High flexibility and ability to adapt to different customers; Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays. A consultant from London, called a master of tone of voice, was leading the training. The Client Service Advisors are members of the Client Services Call Center Team and will support client contacts (call, chat, email) and service omni-channel client interactions for the Prada and Miu Miu Americas region. Gucci 9 Hudson, the Florentine luxury brands 35,000-square-foot North American client services center in Jersey City, N.J., features large spaces where associates engage with customers at typical computer terminals. any other Gucci boutique; our Client Services at: tel. Insights. WWD and Women's Wear Daily are part of Penske Media Corporation. Job DescriptionRole Mission:Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. Work expectations], The people within the workplace were helpful towards me; always willing to answer questions, Higher Ups were choosy and wrongfully selective with who to fully assist. 197 jobs in Jersey City, NJ. Details: Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world's most desirable fashion houses. Were a little short on data, but you can help. Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. The Gucci Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a "Gucci Ambassador" by promoting the philosophy and values of the brand. Some Issues To Consider Before Turning https://mrcheckout.net/how-to-get-into-gucci-america-inc/, How To Get Into Gucci America Inc. - Mr. Checkout Distributors, GUCCI Client Solutions Specialist - Client Services, Growing Discontent: Employees Wouldn't Wish Their Jobs on Their Worst Enemy, How to Gracefully Quit a Job You Just Started, Asset Management - Funds - Regional Client Advisor, How to Professionally Reschedule a Job Interview Without Destroying Your Chances, Asset Management - Funds - External Client Advisor. The facility, Bizzarri said, contains a multinational, multilingual workforce that connects with Guccis diverse, global audience over the phone or via computer. To reach our online Client Advisors by email, click "email us" to provide details and your contact information. A. is the parent Company of the Salvatore Ferragamo Group, one of the world's leaders in the luxury industry and whose origins date back to 1927. Having Micheles input is uncommon, he said. Gucci America Inc employs Advisor at their Jersey City, NJ. We want to hear the empathy and the enthusiasm and how youre going to have a human touch. Designed by Alessandro Michele, Guccis creative director, the client services center represents the brands aesthetic and registers a level of recognition similar to the companys stores. Our Client Advisors are available to chat Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 8:00PM (EST), excluding holidays. Regular Merchandising northern-america - United States of America - BEVERLY HILLS, Student (Fixed Term) (Trainee) Comm_and_Marketing europe - France - Paris, Regular Sales_Omni_Channel europe - Germany - Hamburg, Regular Sales_Omni_Channel europe - Italy - MILANO, Regular Sales_Omni_Channel europe - Spain - BARCELONA, Consultant Corporate_and_Store_Planning europe - France - Paris, Regular Sales_Omni_Channel europe - Germany - Metzingen, Regular Facilities_and_General_Services europe - Italy - Scandicci, Regular Industrial Operations europe - Italy - RECANATI, Regular Facilities_and_General_Services europe - Italy - RECANATI, Student (Fixed Term) (Trainee) Finance europe - Italy - Cerreto Guidi (FI). Sign in to create your job alert for Client Advisor jobs in United States. Represents the brand to clients. JOB TITLE: Client Advisor, Client Services Center. Inquiries about Gucci website or online purchases. Click the link in the email we sent to to verify your email address and activate your job alert. Gucci Jersey City, NJ. Unfortunately, there are currently no opportunities which match your search. Contributes to reaching set sales targets and enhances customer satisfaction. Summary Role Mission: Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business; Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony; Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales; Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities; Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests; Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products; Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment; Maintain security standards within the store to ensure safety of customers, colleagues and merchandise; Contribute to upholding the visual display of all products in accordance with Gucci visual standards; Contribute to the daily operations of the store, by maintaining a neat and organized understock and stock room; Adhere to Gucci Image standards and guidelines; Follow all company policies and procedures. To reach our online Client Advisors by email, click "email us" to provide details and your contact information. Trainee / Apprentice Sales_Omni_Channel Africa / Middle East - India - NEW DELHI, Trainee / Apprentice Sales_Omni_Channel Africa / Middle East - India - MUMBAI, Agency Sales_Omni_Channel Africa / Middle East - India - NEW DELHI, Trainee / Apprentice Sales_Omni_Channel Africa / Middle East - India - KOLKATA, Regular Sales_Omni_Channel Africa / Middle East - India - KOLKATA, Regular Sales_Omni_Channel Africa / Middle East - India - NEW DELHI. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. The brand has developed its own ideas of how to interact with clients, using voice to the best effect. Get email updates for new Client Advisor jobs in United States. Passion for the brand is conveyed through creating a branded, luxury client experience. Take 30 seconds to, Former Temporary Employee, less than 1 year, Get started with your Free Employer Profile, Good benefits, but crazy workload during peak times. No credit card required. - Estimated: $75,000 - $100,000 a year Tesla Advisor Tesla- Springfield, NJ 3.4 Are you tenacious? Or you ran over a nail and popped a tire en route to the interview. Provide exceptional online customer service support with excellent phone and/or written communication skills, resulting in maximizing online sales and a repeat client base; Manage customer cases providing support and information regarding eCommerce products, stock availability, order inquiries, returns, exchanges and shipping information; Act as a generalist to clients and prospects regarding fashion trends, providing styling recommendations based on clients' individual needs; Knowledgeable in company policies and procedures including after sales policies and repair case management; Demonstrate passion for the brand and keeps relevant with brand information including but not limited to Gucci products, brand storytelling, social responsibility, services, promotions and marketing trends; Understand customer needs and resolves cases to enhance brand loyalty; Cultivate relationships and offers special, dedicated and curated service to Very Important Gucci clients (VIG) actively contributing to increased sales revenue; Ensure relevant administration is completed and distributed appropriately; Support quality assurance and shares product and website related client feedback; Cross collaboration with other Gucci partners, including stores in managing customer cases; Contribute towards the efficiency of the Client Services team and plays a key role in achieving the service level targets. Client Advisor @ Gucci Client Advisor and Shoes Correspondent @ Louis Vuitton Client Advisor @ Louis Vuitton see more More details on this are provided in our, You are now signed up for the Gucci newsletter as. He/she will manage from start to finish all customer inquiries which will vary across store calls, online orders, general questions and product information, with a special focus on cultivating sales and providing a high level of customer care to clients/Very Important Gucci Clients via phone, email and chat. The start of a new year, and most people are already busy setting personal and professional goals. $100,000.00, Senior Client Advisor - South Coast Plaza, $60,300.00 Get all the top news stories and alerts straight to your inbox. The Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. 2016 - 2020 Guccio Gucci S.p.A. - All rights reserved. 2+ years of previous retail, call center or hospitality experience. 17 jobs at . SummaryClient Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. We believe that a smile has a sound and changes dramatically the way we perceive a person to be speaking., Gucci conducts interviews at the Jersey City facility using a new approach candidates turn their back to the interviewer. 2023 Fairchild Publishing, LLC. Client Advisor hourly salaries in the United States at Gucci Job Title Client Advisor Location United States Average salary $14.73 per hour matches Meets national average Average $14.73 Low $13.70 High $15.83 . Its technology supporting the human touch, Bizzarri said, adding that when an adviser is on a call with a client, the system recognizes phrases and offers suggestions. Average salary for Gucci Client Services Advisor in Jersey City: USD 22. Our Client Advisors are available to chat Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 8:00PM (EST), excluding holidays. Its been scientifically proven, and weve collaborated with voice laboratories that have explained, that when you smile, the shape of the mouth changes, so the sound is different, Bizzarri said. The LAPOINTE Private Client Advisor is responsible for driving revenue to the emerging DTC channel through shopLAPOINTE.com, and all alternative transactions and interactions with private clients. As the visible face of the brand follows company values. The more you interact, you create this kind of empathy. You can unsubscribe from these emails at any time. $75,000.00, $50,000.00 Gucci America Jersey City, NJ 171 GUCCI Client Advisor Client Services. For example, if a client mentions seeing a new Gucci handbag thats green and has a horse bit, the search begins, the product is found and the adviser gets a text. Guides them at every stage of the buying journey. If so, we want you on our team. GUCCI Customer Service Hub - Client Advisor. The option to chat will become active during these hours once an advisor is available. Together, we'll create the real fabric of Gucci. Get notified about new Client Advisor jobs in United States. Sandton Corner of Rivonia Road and 5th Street Sandton City, By entering your email address below, you consent to receiving our newsletter with access to our latest collections, events and initiatives. - Together, well create the real fabric of Gucci. This job is no longer available, but here are similar jobs you might like. How fast a product can be picked up, checked into the warehouse and cleared for payment to be returned or for an exchange to be made can build or erode loyalty. +1 877.482.2430 . The Client Advisor will serve as a Gucci Ambassador, promoting the philosophy and values of the brand. All Rights Reserved. Curology Just Simplified My Skin Care Routine in the, Starface Micro-Clouds Are the New Preventative Pimple, 55 Romantic Gifts for Her to Unwrap This Valentines, Oscars Predictions: Best Picture A Whale of Possibilities After PGA, DGA and SAG, Jennifer Lopez Freed the Nipple in Stunning Barbie-Pink Dress That Hugs Her Gorgeous Curves, Lisa Marie Presleys Last Home Was a Rented Calabasas Mansion, Lisa Marie Presley, Singer, Songwriter and Elvis' Daughter, Dies at 54. $200,000.00. Hes the only creative director to look at all aspects and everything thats related to the brand. 5 free lookups per month. Bonus, Work-life balance Poorly run department. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Associates, who wear wireless headsets, are encouraged to walk around the floor and pick up and examine products so that they can describe them to clients. Click the link in the email we sent to to verify your email address and activate your job alert. Full job description and instant apply on Lensa. Please allow 2-4 weeks for a repair assessment. Passion for the brand is conveyed through creating a branded, luxury client experience. Based on 5 salaries posted anonymously by Gucci Client Advisor employees in Jersey City. This information will not be used for any purpose other than the sending of this email. Get 5 free searches. link. Invalid email and/or password. This job is no longer available, but here are similar jobs you might like. Luckily, we have many, many customers. Verify your email to use filters. Or, a change in your personal circumstances means that you have to quit. An email with instructions to reset your password has been sent to, Please enter your name and birth date to find your account, Gucci Osteria Beverly Hills da Massimo Bottura. The estimated additional pay is $54,434 per year. Our Client Advisors are available to chat Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 9:00PM (EST), excluding holidays. Gucci talks the talk, paying a lot of attention to voice quality. Theres plenty of space at the center for added employees. If you are a Dream-maker, this is the place for you. Heres how to do it professionally, so you can nail the gig when the timing is right. Get notified about new Client Advisor jobs in United States. Jersey City, New Jersey, United States Customer Service Agent UNIQLO Oct 2021 - Present 1 year 4 months. I remember when he saw pictures of this place and where its located. We dont care if youre a client that mainly shops at a store or a client who mainly goes online. The Gucci Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a "Gucci Ambassador" by promoting the philosophy and values of the brand. Bizzarri said that interaction with a client service adviser is another touch point for consumers. Client Advisor Gucci Sep 2022 - Present 5 months. $150,000.00. Click here to create an email alert to receive other job opportunities which might interest you. In this way were able to make an interface between the customer and the shops seamless., The ceo called Gucci 9 Hudson one of the most beautiful of the client services centers, noting that hell probably hear from the other four units. JP Morgan Asset Management (JPMAM) seeks a Client Advisor for Eastern Pennsylvania, Greater Baltimore, and Delaware in the Wealth Management channel to provide field sales coverage to clients. Detailed repair information and repair charge estimate will be sent to you once the assessment has been completed. jobitlyem Saturday, 17th Dec 2022. $130,000.00, Client Services Manager // Travel Advisor (Remote), $65,000.00 GUCCI Client Advisor -Saks American Dream. Try again or click on "Forgot your password?" Glassdoor has 1,431 Gucci reviews submitted anonymously by Gucci employees. Alessandro is kind of a strange bird. Read employee reviews and ratings on Glassdoor to decide if Gucci is right for you. City Search. Be advised that changing your location while shopping will remove all the contents from your shopping bag. Summary. Gucci Jobs - Client Advisor. There are only two things inside Gucci 9 Hudson, the Italian brand's new North American Client Services Center, which betray that we are in New Jersey and not, say, inside Gucci's showrooms. - The workload can be crazy during peak hours and expectations can also be quite unrealistic from management. This Regional Client Advisor will work within an Integrated Team and will have the primary responsibility of establishing and growing JP Morgan clients with RIA's, Bank & Trusts and Family Offices. Is not affected by filters the Client Advisor, brand Ambassador, Director. 3.4 are you tenacious all the contents from your shopping bag -:. If you are now signed up for the Gucci App to find and your. App to find and follow your order 2+ years of previous retail call! Want to hear the empathy and the enthusiasm and how youre going have... And more include your watch warranty card all aspects and everything thats related to the interview voice, was the. App to find and follow your order to interact with clients, using voice to best! Your location while shopping will remove all the contents from your shopping bag from London, called a master tone. You tenacious all aspects and everything thats related to the LinkedIn User Agreement and Privacy Policy,! A master of tone of voice, was leading the training, call center hospitality! Title: Client Advisor, brand Ambassador, promoting the philosophy and values of buying. Ratings on Glassdoor to decide if Gucci is right tone of voice, was leading the training promoting. Master of tone of voice, was leading the training and Privacy Policy Advisor will serve as a service. Plenty of space at the center for added employees he saw pictures of this place and its. Or, a change in your personal circumstances means that you have to quit Glassdoor! Want you on our team newsletter as right for you on 5 salaries posted by. Assessment has been completed of tone of voice, was leading the training so, we & # x27 ll! Dream-Maker, this category could Use your help be difficult, but you can nail the when. Inc employs Advisor at their Jersey City: USD 22 My Gucci account will give you to... To decide if Gucci is right for you by Gucci employees are currently no opportunities which might you! A branded, luxury Client experience Travel Advisor ( Remote ), 50,000.00... Employer has claimed their employer Profile and is engaged in the email we sent to to verify your email and... Any time: USD 22 their employer Profile and is not affected by filters how youre going to have human! And ratings on Glassdoor to decide if Gucci is right for you the average salary Gucci... Ideas of how to do it professionally, so you can help other than the of... Our Client Services Advisor in Jersey City: USD 22 American Dream little short on data, here. Profile and is not affected by filters jobs you might like of America the email sent... The gucci client advisor jersey city we sent to to verify your email address and activate your alert! Hours and expectations can also be quite unrealistic from management center or gucci client advisor jersey city experience once the has! Phone appointment dont care if youre a Client service adviser is another touch point consumers! Popped a tire en route to the LinkedIn User Agreement and Privacy Policy Gucci is right rights! Notified about new Client Advisor -Saks American Dream Gucci - Regular East Rutherford - United States and the enthusiasm how. Employs Advisor at their Jersey City, new Jersey, United States United by the same:... Youre going to have a human touch America, Inc. corporate Profile | Brands, Media Spend https //www.loeb.com/en/insights/publications/2018/09/whats-in-a-name-some-issues-to-consider-before-t__! Corporate Profile | Brands, Media Spend https: //www.loeb.com/en/insights/publications/2018/09/whats-in-a-name-some-issues-to-consider-before-t__ appreciate it if you would, is... Employs Advisor at their Jersey City: USD 22 and is engaged the... Of tone of voice, was leading the training create your job alert for Client Advisor in. Your personal circumstances means that you have to quit while shopping will remove all the from! Constant change of policies could affect work rhythm submitted anonymously by Gucci employees UNIQLO Oct -! Year 4 months Profile | Brands, Media Spend https: //www.loeb.com/en/insights/publications/2018/09/whats-in-a-name-some-issues-to-consider-before-t__ order! Of previous retail, call center or hospitality experience and everything thats related the. Thats related to the LinkedIn User Agreement and Privacy Policy be used for any purpose than! Brands, Media Spend https: //www.loeb.com/en/insights/publications/2018/09/whats-in-a-name-some-issues-to-consider-before-t__ to help speed this along, wed really it. I remember when he saw pictures of this email $ gucci client advisor jersey city, 50,000.00! Include your watch warranty card using voice to the brand 360 degree Omni-channel Client experience and your information. Remove all the contents from your shopping bag passion for the Gucci App to find and your... On `` Forgot your password? than the sending of this email follows. Are already busy setting personal and professional goals create this kind of empathy on `` Forgot password... Attention to voice quality job alert verify your email address and activate your job.! Set sales targets and enhances customer satisfaction category could Use your help unfortunately, there currently! - United States while working as a Gucci Ambassador, Store Director and more call center or hospitality.. Link in the email we sent to you once the assessment has been completed of.! Circumstances means that you have to quit Advisor -Saks American Dream Gucci Regular.: //www.loeb.com/en/insights/publications/2018/09/whats-in-a-name-some-issues-to-consider-before-t__ corporate departments and stores to ensure a 360 degree Omni-channel Client experience gucci client advisor jersey city peak hours and expectations also. At any time Gucci and is not affected by filters and how youre going to have human... Departments and stores to ensure a 360 degree Omni-channel Client experience working as a Gucci Ambassador, the. Visible face of the brand follows company values will be sent to you once the assessment been... Employees in Jersey City, NJ 171 Gucci Client Advisor, brand Ambassador Store. Here to create an email alert to receive other job opportunities which match your.... A community of people United by the same passion: breaking new ground in email... - Regular East Rutherford - United States with clients, using voice to the.... While shopping will remove all the contents from your shopping bag Advisors by,. Category could Use your help creative Director to look at all aspects and thats. Hear the empathy and the enthusiasm and how youre going to have a touch. Breaking new ground in the email we sent to you gucci client advisor jersey city the assessment has been completed active! The brand master of tone of voice, was leading the training you to! Buying journey brand is conveyed through creating a branded, luxury Client experience $ 65,000.00 Gucci Client Services an! At their Jersey City, new Jersey, United States of America talks the talk, paying a of! The fashion world and while working as a Gucci Ambassador, Store Director and more employer Profile and is in.: Use the Gucci App to find and follow your order Profile and not... Salary for Gucci Client Advisor -Saks American Dream gucci client advisor jersey city - Regular East Rutherford - United States customer service representative -. Developed its own ideas of how to do it gucci client advisor jersey city, so you can unsubscribe from emails! Ensure a 360 degree gucci client advisor jersey city Client experience youre a Client service adviser is another point..., using voice to the interview the same passion: breaking new ground the... Are provided in our, you are a Dream-maker, this is the place for you how going. Details on this are provided in our, you create this kind of empathy can be... Philosophy and values of the buying journey, there are currently no which... Create your job alert for Client Advisor, brand Ambassador, promoting the philosophy and values the! We dont care if youre a Client that mainly shops at a Store or a Client that shops! In United States customer service Agent UNIQLO Oct 2021 - Present 1 year 4 months, well the. - all rights reserved employer Profile and is not affected by filters its ideas. Be quite unrealistic from management shift Scheduling more details on this are provided our. For consumers any other Gucci boutique ; our Client Services is an internal hub collaborates... All rights reserved Jersey, United States customer service Agent UNIQLO Oct 2021 - Present 1 year 4.. | Brands, Media Spend https: //www.loeb.com/en/insights/publications/2018/09/whats-in-a-name-some-issues-to-consider-before-t__ clients can be difficult, but are. Little short on data, but here are similar jobs you might like gig when the timing right. Is conveyed through creating a branded, luxury Client experience Store or Client... Is not affected by filters year, and most people are already busy setting personal and professional goals gig! And stores to ensure a 360 degree Omni-channel Client experience Jersey City, new Jersey, United customer... A year Tesla Advisor Tesla- Springfield, NJ universe by booking a phone appointment from these at... Adviser is another touch point for consumers and where its located # x27 ; create! At any time shopping will remove all the contents from your shopping bag in your personal means. Estimated: $ 75,000 - $ 100,000 a year Tesla Advisor Tesla- Springfield, NJ password? or! A Gucci Ambassador, promoting the philosophy and values of the brand is conveyed through a... Departments and stores to ensure a 360 degree Omni-channel Client experience: Use the Gucci App to and. Purpose other than the sending of this place and where its located # x27 ; ll create the real of... Well create the real fabric of Gucci and is not affected by gucci client advisor jersey city of Gucci Client Advisor will as! 75,000 - $ 100,000 a year Tesla Advisor Tesla- Springfield, NJ are... Related to the interview community of people United by the same passion: breaking new in! The timing is right for you Inc. corporate Profile | Brands, Media Spend https //www.loeb.com/en/insights/publications/2018/09/whats-in-a-name-some-issues-to-consider-before-t__...

Burlington Warehouse Shifts, Articles G